Return & Refund policy

Thanks for shopping at Eka Tattva

If you are not entirely satisfied with your purchase, If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

we’re here to help.

Returns/Exchange

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging and must have tags still on.

Your item needs to have the receipt or proof of purchase.

Returned items must have no visible signs of wear or use.

To initiate a return or exchange, please complete the following steps:

Login to our online return portal using your email address and order ID

Choose the products you wish to return or exchange from your order

Print your prepaid shipping label that you will receive by email

Send all items back to us using the label provided

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at Pinkcityfashioncambridge@gmail.com

 
 

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