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Punctuality: Please ensure that you are available and ready for your consultation at the scheduled time.
Late Show-Up: If you are late for your consultation, the session will still end at the originally scheduled time. This ensures that subsequent clients are not inconvenienced. If you are more than 10 minutes late without prior notification, the consultation will be considered a no-show (see below).
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No-Show: If you fail to attend the consultation without prior notification, the session will be considered a no-show, and the full consultation fee will be charged. No refunds or rescheduling will be provided for no-shows.
Emergencies: In cases of emergency or unforeseen circumstances, please use the ticket system to create a ticket as soon as possible and inform us. While no-show charges typically apply, exceptions may be made at our discretion in genuine emergency cases.
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Rescheduling: If you need to reschedule your consultation, please notify us at least 24 hours in advance. You can reschedule once at no additional charge. Rescheduling requests made less than 24 hours before the consultation may be subject to a rescheduling fee or may not be accommodated, depending on availability.
Cancellations: A 50% refund is applicable in case of cancellation made more than 24 hours before the scheduled consultation. The remaining 50% covers the processing and administrative fees incurred. Cancellations made within 24 hours of the consultation will not be eligible for a refund.
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Online Consultations: If the consultation is held online, please ensure that you have a stable internet connection and access to the necessary platform (e.g., Zoom, Skype). In the event of technical difficulties on your end, the session will proceed as planned, with any lost time considered part of the consultation.
If technical issues arise on our end, we will reschedule the consultation at no additional cost.
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All consultations are private and confidential. Your personal information and consultation details will not be shared with third parties without your explicit consent, except as required by law.
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50% Refunds are only available for cancellations made more than 24 hours before the scheduled consultation time, as outlined above. No refunds will be provided for no-shows or late cancellations.
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Consultations are meant to provide guidance and support, but they are not a substitute for professional medical, legal, or financial advice. It is your responsibility to seek the appropriate professional advice when needed.
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By booking a consultation, you agree to abide by these terms and conditions. We reserve the right to update these terms and conditions at any time, and any changes will be communicated to you in advance.
Office:
Konark campus, Viman nagar, Pune , 411014
WhatsApp :
+91 93210 57188
Email:
Site:
www.ekatattva.com